Billing Terms and Conditions
1. Introduction
These billing terms outline the payment and transaction policies for all purchases made through ArtSmiley Decor. By placing an order on our website or through any authorized sales channel, you agree to these terms in full. We recommend reviewing this document carefully before completing your purchase.
2. Payment Policy
ArtSmiley Decor aims to make every transaction smooth and transparent. Customers are requested to ensure that the information entered at checkout is accurate and complete to avoid any delays in the processing of their orders.
3. Accepted Payment Methods
We accept a wide range of secure payment options for your convenience. These include:
• Credit and debit cards such as Visa, MasterCard, and American Express
• Digital wallets including PayPal, Apple Pay, and Google Pay
• Other verified payment gateways as displayed at the time of checkout
All transactions are processed through trusted and encrypted payment systems to protect your personal and financial details.
4. Pricing and Currency
All prices displayed on the website are shown in United Arab Emirates Dirhams (AED) unless stated otherwise. For international customers, your financial institution may apply its own exchange rate and transaction fees. ArtSmiley Decor is not responsible for any additional costs arising from such conversions.
5. Payment Processing and Confirmation
Once payment has been successfully completed, you will receive a confirmation email containing your order details and invoice. Please review this email carefully to ensure that all information is correct. If you do not receive confirmation within a few hours, please contact our support team for assistance.
6. Transaction Security
The security of your payment data is extremely important to us.
- All transactions are encrypted through Secure Socket Layer (SSL) technology.
- We never store or share your full card details on our servers.
- All payments are managed through certified third-party providers that meet global data security standards.
By making a purchase, you authorize ArtSmiley Decor or its partners to process payments through these providers.
7. Declined or Unsuccessful Payments
In cases where a payment fails or is declined, we recommend the following steps:
- Check that your billing details and card information are entered correctly.
- Try using a different card or payment option.
- Contact your bank or payment provider for clarification.
Orders will not be processed or dispatched until payment has been successfully verified.
8. Invoices and Billing Records
All successful transactions generate an invoice, which will be sent to the customer’s registered email address.
For corporate or custom decor projects, invoices may include additional details such as project scope, delivery timelines, or agreed milestones. We request you to keep a copy of your invoice for future reference.
9. Refunds and Adjustments
Refunds or billing corrections are subject to our Returns and Refund Policy, which can be accessed on our official website.
Requests for refunds must include proof of purchase and a valid reason. Approved refunds will be processed to the original payment method used during checkout.
10. Delayed or Partial Payments
For corporate clients or large-scale decor installations where payment plans apply, all invoices must be settled within the agreed period.
Late payments may lead to service suspension, project delays, or additional charges as outlined in the respective agreement.
11. Taxes, Duties, and Additional Charges
Prices listed on our website exclude any applicable taxes or import duties.
Customers are responsible for paying local taxes, customs duties, or other fees as required by the destination country.
If such amounts are collected by ArtSmiley Decor on behalf of authorities, they will appear clearly on your invoice.
12. Modifications to Billing Terms
ArtSmiley Decor reserves the right to update or modify these billing terms without prior notice. Any revisions will be published on this page, and the updated terms will take effect immediately upon posting. Customers are encouraged to review this section periodically to stay informed.
13. Limitation of Liability
ArtSmiley Decor is not liable for any losses arising from payment delays, unauthorized use of payment cards, or technical issues related to external payment gateways. Our responsibility is limited to ensuring that all transactions initiated on our platform are processed securely.
14. Contact Information
For any concerns or clarifications related to billing, please reach out to our support team at:
Email: contactus@artsmileydecor.com
You may also contact us through the form available on our official website. Our representatives will respond promptly to assist you with your query.
Payment Policy
Secure Sockets Layer (128 Bit SSL Security) https://artsmileydecor.com uses Secure Sockets Layer (SSL) technology to provide to supply you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and open-end credit information. Defined by the Payment Card Industry Security Standards Council, it the quality was created to extend controls around Mastercard data, to scale back Mastercard fraud via its exposure.
Accept Payment methods
AMEX, Master Card, PayPal, Visa Card, Shop Pay, Google Pay, Diners Club, Apple Pay, Discover, ELO, JCB, Union Pay
Currency
All prices on ArtSmiley Decor are shown in DHS.
Your Payment Information
Your Mastercard number is not accessible to us. When your purchase is completed, we only see your billing information, shipping information, order details, and thus the last 4 digits of your Mastercard.
Privacy Policy
artsmileydecor.com doesn’t know love it when someone gives away our personal information and neither do you! That’s why we don’t rent, sell or share your personal information with anyone.
Our Privacy Policy details how your personal information is collected and thus the way your personal information could even be used.
Read more about our privacy policy
Contact Us
- Business Name: Art Smiley Art Gallery LLC
- Phone: +971 56 108 2573
- Email: contactus@artsmileydecor.com
- Address: S01, 25 20B St – Al Quoz 2,
- Dubai, UAE
- VAR/TRN: 104110561800003
- Trade License: 1197804
- Business Hours: 8:30 AM – 6:00 PM (Mon – Sat) (GST)
- Response Time: Within 24 hours on working days