FAQ

What is an Art Smiley Decor?
Art Smiley Decor is an online platform for selling a diverse range of art prints created by digital talented artists. We offer a curated collection of paintings,  digital art, and more.
What types of art prints are available in the Art Smiley Decor?

Art encompasses a wide range. At Art Smiley Decor we offer a wide range of art prints such as canvas print, printing on fine art paper, printing on photo paper, printing on posters, print on metal, and Acrylic prints. of creative forms and expressions. While there is no definitive list, here are seven recognized types of art:

  • Painting: The use of pigments and brushes to create visual representations on a surface, typically using mediums like oil, acrylic, or water color.

  • Sculpture: The creation of three-dimensional forms using materials such as stone, metal, clay, or wood.

  • Drawing: The use of lines and shading techniques to depict objects, figures, or ideas, often on paper or other suitable surfaces.

  • Photography: The capture of images using cameras and various techniques, allowing for the artistic manipulation of light, composition, and subject matter.

  • Printmaking: The process of creating multiple copies of an image or design through techniques like etching, woodcutting, or screen printing.

  • Architecture: The art and science of designing and constructing buildings and other structures that are aesthetically appealing and functional.

  • Performance art: The creation of live performances that combine elements of theater, dance, music, and visual arts to convey a message or evoke emotions.

What are the different types of framing available at Art Smiley?

Art Smiley offers a variety of framing options, including:

  • Standard Plastic Frames: Classic and versatile, available in various materials and finishes.

  • Aluminum Frames:Sleek and modern, providing a contemporary look.

  • Floater Frames:These frames create the illusion that the artwork is "floating" within the frame, adding depth and a unique aesthetic.

  • Wooden Frames:Enhance the print look with the classified wooden frames.

  • Customized Framing service:We believe in providing customized framing options that satisfy our customer in making a stunning print.

How can I purchase art from the Art Smiley Decor?
Browse our website to explore our collection of artworks. Click on the desired piece, select the print, framing option which you like, and then add to the cart. Follow the checkout process to complete your purchase securely.
What payment methods do you accept?
At Art Smiley, we strive to make your shopping experience convenient and secure. We accept a variety of payment methods to cater to your preferences. You can complete your purchase using major credit and debit cards, including but not limited to American Express (Amex), Discover, Visa, Mastercard, Maestro, and more. Our goal is to provide you with flexibility and ease when it comes to making payments for your chosen artworks or services.
Does Art Smiley offer shipping services within the UAE?
Yes, Art Smiley currently provides shipping services within the United Arab Emirates. Our commitment is to ensure a smooth and efficient delivery process for our valued customers within the UAE. If you have any specific inquiries about shipping or delivery options, please don't hesitate to contact our customer support team.
How are shipping costs calculated?
Shipping costs are calculated based on your location and the size/weight of the artwork. You can view the shipping costs during the checkout process before finalizing your purchase.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email from the Art Smiley team. We will notify you of the progress of the order through email.
Are there any discounts or promotions available?
We occasionally run promotions and discounts. Art Smiley offers 10% off for the first time users. We encourage our clients to make purchases by providing 35% off on selected products. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest offers and events. Art Smiley offers free shipping for clients purchasing above 500 AED.
Can I return or exchange a purchased artwork?
Our return and exchange policy allows you to return an artwork within one week if it's different from what was ordered by the customer. Please refer to our Return Policy for detailed information on the process and conditions.
How can I stay updated on new arrivals and promotions?
To stay informed about new arrivals, promotions, and exclusive offers, subscribe to our newsletter. You can also follow us on social media platforms for regular updates.
What is framing, and why is it important for artwork?
Framing is the process of enclosing and protecting artwork within a structure, enhancing its visual appeal and providing support. It helps preserve the artwork, preventing damage from external elements like dust, humidity, and physical contact.
What are aluminum hangings, and why choose them?
Aluminum hangings are a contemporary and durable option for displaying acrylic and metal prints. They are lightweight, resistant to rust and corrosion, and provide a modern aesthetic.
What is a floater frame, and when is it recommended?
A floater frame is designed to make your artwork appear suspended within the frame, creating a unique visual effect. It's recommended for canvas prints and artworks with distinctive edges, giving them a modern and sophisticated touch.
To whom should I approach for customized services?
At Art Smiley we provide customized services in framing, printing, and other services that match the client's needs. We love to serve with personalized prints.
How long does order processing take?

We understand the excitement of receiving your new decor promptly. Our order processing is designed to be efficient and swift. Typically, your order will be processed within a short timeframe. With our streamlined processes and dedication to prompt service, you can expect your order to be on its way to you quickly. Once processed, our delivery time is just 3 to 5 working days, ensuring that you can enjoy your new decor in no time. If you have any specific questions about your order or need further assistance, our customer support team is here to help.